British steelworkers

A business process expert should be able to help a company do better even in a situation in which no technology is brought to bear, simply by promoting the business process perspective.

But in the modern world of business, everything is intermediated and supported by technology.

Discussions of the best practices for business processes quickly lead to the discussion of solutions that support those processes.

Technology plays an important role and the business process expert must be fluent in helping organizations find the right tools for the right job.
After all, not all technology for collaboration is created equal; some collaboration platforms work better than others to support working in teams

Experience has shown that business process experts must be armed with technology and supporting capabilities to make the maximum contribution to their companies.

Hat are the enabling technologies that each category of business process expert needs to do his or her job to maximum effect? Deborah Gabriel

It is possible to make quite an impact through informal means that lead to improved communication in the solution creation process.

But the first wave of business process experts have found that larger and longer lasting benefits are created by institutionalizing communication and expanding participation in solution creation with supporting technologies.

Experience has shown that business process experts must be armed with technology and supporting capabilities to make the maximum contribution to their companies.